Smart Technologies has totally revamped their website. It has a brand new look.
If you are looking for links to user’s guides, how-to and troubleshooting articles, and other resources for your SMART product go to this link and select your version:
http://www.smarttech.com/us/Support/Browse+Support/Product+Index/Software+Products/SMART+Notebook
This is a real treasure on the site - a 110 page Users Guide for Smart Notebook for both Windows and Mac.
http://teachercenter.info/Notebook_Guide.pdf